I am exited, because of the ado air 20 pro with the automatic gear change motor from Bafang.
Purchased the bike and was really excited only to be let down massively. The battery is jammed and cannot be removed. The key entry position is horrible. The bike wiring is dodgy. All these positive reviews are miracles, probably paid by Ado to ride and review. Buy from elsewhere and different brand. I paid the price and regret my decision. Ado will not help and are totally useless.
I've just received my new AIR which was delivered very quickly (3 working days). It was very well boxed and protected. Everything that should have been in the box was in the box and the bike was easily assembled. The only issue I had, ironically, was fitting the front plastic fender which comes as standard. It was fiddly with 2 metal brackets that were not easy to bend into place. The rear fender was a doddle. The battery was almost fully charged when it arrived so I took it out for a test run.
First, the bike looks great in the Ivory I chose. Then it folds and unfolds easily and quickly. Everything is easily adjustable and the whole bike feels very well built and sturdy. Nothing rattles and the motor is really quiet. The display is easily visible in daylight and very clear. It took 2 or 3 attempts to link to the display via the app on my android but once linked the response is almost instant.
On the road the torque sensor provides instant response to pedal pressure. It's a delight to ride and I rarely needed speed setting 3 but this level makes inclines effortless and on the level provides instant acceleration. I am very pleased with the bike and can fully recommend it. I ordered the helmet to go with the bike and this looks great too. It's fully adjustable and has a tinted visor that clips to the helmet with three magnetic studs. All together, a really good purchase and great products. Well done ADO!
Hi, we've just got our two ADO Air 20 Pros and did some first test rides. The bikes' look is fantastic and the built quality seems to match it. The ride is very comfortable and the Bafang motor works very well. I still have to get used to not having a proper gear shift but for our purpose - commuting - it's fine and relaxed. However two issues popped up for which I haven't found an answer on the www yet. Firstly, I could not find the information on how many kilometres/miles are left on the battery charge during a ride. This information is quite critical as I don't want to run out of battery on my commute. Secondly, we bought range extenders in form of a water bottle. It comes with a very nice and sturdy "bottle" holder. Unfortunately the ADO Air 20 Pro does not have screw sets incorporated into the frame though screws are included. The cable straps also included in the package are of good quality but the form of the frame does not allow a tight fit. The bike is great if only I had a solution for these two issues. Hope this review is of good use for potential buyers as well as for your product developer. Thanks and best regards, Stephan
Nice battery Samsung quality
Hello,
Thank you for your feedback, we appreciate your suggestion and we will take it into consideration as we continue to enhance our product line.
If you have any further feedback or suggestions, please do not hesitate to contact us.
Thank you again for choosing ADO, and we wish you all the best!
Yours Sincerely,
ADO Team
This bike isn’t what I expected. I’ve been complaining still not resolved
Hi,
I did receive the throttle in a very good condition but it is not working on the bike again,twice I went to two bike machines,it cost me £100,and they are not able to get the throttle work on the bike.
I like the bike, I enjoy cycling it but without using the throttle that is problem.
If in the future I buy a bike with your company ADO, you will have to put the throttle yourself before the bike gets sent to me or to anyone who is having the same problem fixing the throttle.
Thank you very much.
Just received (as one of the first buyers) my brand new ADO AIR Pro, it has been arrived almost complety installed, metal fenders, metal rack, very good hydraulic brakes, big size battery for a folding bike (350 Wh in seatpost)
The complete bike is build with an impressive quality, absolutely stable, top anthracite varnish. Any ride is an enjoyment. Most awesome for me is the gearbox inside the motor. Originally the Ado Air is a single speed, but the PRO has a two shift gearbox. when it reaches 19.5 km/h it shifts into 2nd gear, and falls back to 1st gear by roughly 16 -17 km/h. This works really reliable and smooth, it makes me able to have a lower cadence at higher speed. I am really impressed on this innovation from Bafang. Never had seen this before.
I am really impressed of ADO AIR PRO, and 100% satisfied.
Hi Karsten, thank you for taking the time to leave such a positive review for the ADO Air 20 Pro. We are happy to hear that you are enjoying your new bike and that it has exceeded your expectations in terms of quality and features. Thank you for your support. Happy riding!
Having looked at a wide range of foldable ebikes, I settled on the ADO Air and am delighted.
It arrived only a few days after ordering it and was very easy to assemble so I was up and running in no time.
It's a torque assist bike so you do have to pedal - if you're looking for something you can just sit on and cruise along, this isn't it, however the assistance is great and even on level 3 (of 5) I was easily climbing hills without getting sweaty or out of breath. (The assist stops around 15-16mph and it's single speed so isn't designed to do fast paced riding but for trips to the shops or from the train to the office, it's perfect)
The bike folds quickly and is reasonably compact considering the fairly chunky tyres - I have yet to take it on a train but I don't think it'll be an issue.
The companion app shows promise and I'm looking forward to increased functionality and hopefully they can add more to the very clear display screen on the handlebars.
I'm really happy with my purchase and look forward to using the bike instead of the car as much as possible.
I've had the beast for a while now and I absolutely adore it. It's amazing with the big fat wheels that go onto the beach with no problem at all.
I'm 6' 4 " tall and 17 stone and this ebike is a perfect fit for me, the extra 25 nm (65nm total) helps with the hills. The styling is great and we always get stopped whilst riding them to get asked about the ebikes.
Sooo happy with it 👍👍👍👍👍
Hello Neil,
Thank you for taking the time to write and share your feedback with us. We are delighted to hear that you are happy with your Beast 20F!
Our team works hard to ensure that our bikes are not only well-built but also visually appealing. It's gratifying to hear that our efforts have resulted in a bike that meets your standards in terms of both performance and looks.
Thank you again for choosing our product, and we hope to continue to exceed your expectations.
Yours Sincerely,
ADO Team
Hi, I borrowed a friend's DECE 300 about a week ago as I would like to use an electric bike to get too and from work ( about 40km either way), but all those I have tested are not suitable for a human of my size.
I am 194cm and 130kg (big not overweight) so all bikes trialed suffered dramatically. Your bike was a pleasure to ride, comfortable, responsive and I had fun - but - mass is a critical factor, and as an electrical engineer I understand over stressing electric motors doesn't end well, it really reduced the range dramatically - from a full charge to 10% I only got 41km, about 50% stated range - braking was an issue once I realised I needed to respond sooner due to my weight pushing the limits.
Can I ask that in your next iteration of the bike you consider upping the weight capabilities of the bike - I'm not that unusual - and consider an option for a larger capacity battery to take into account operational needs.
I am still hunting for an e-bike, so improvements above would be amazing and would then making the investment viable.
Thanks.
So far so good ado as delivered everything I needed from a bike,light weight great stopping power and no more oily chain, only covered a few miles at the moment but I found the bike easy to use and very quiet in operation thanks for providing a great bike at a great price would definitely recommend this bike to anyone looking for a folding bike
Bike itself is well built and a lovely ride with great features the control panel is also exceptional. I ordered an international version which the website states will arrive with a throttle fitted and the bike unlocked to full speed, this is not the case the throttle is sent separately and until fitted remains restricted hence the 3 stars for the misleading website info and hassle. The bike in itself is still awesome
Just received our bikes! Packaging was great, and fully protected the bikes for transit. The bikes are very sturdy, and appear very well made.
I would however like some assurances on the batteries. How to store them, on or off the bike! Are they safe to transport off the bikes, inside a campervan? Do they have fully certified safety certificates? There is so much being reported by the media at the moment regarding fires with the batteries, which worries me. Any answers to these questions would be appreciated (for my piece of mind 🙈)
Needs an adapter to fit - company that sold it news failed to inform me
Das ADO Air 20 Pro wurde Ende April geliefert.
Heute durch die Stadt zur Werkstatt, zur nach Kontrolle gefahren. Bremsen schleifen, Kettenriemenspannung überprüfen, vorderes Schutzblech nachziehen, Schrauben lockern sich beim Fahren. Neuer komfor Sattel montiert.
Ich bin ca. 8 km durch den Westpark geradelt, Bergauf und Bergab. Tolles Fahrgefühl, wenn man herausgefunden hat in welcher Unterstützungsstufe man fahren muss. Dann geht's echt mit Schub bergauf.
Leider lässt sich kein Schloss am Rahmen montieren, die Klettverschlüsse für die Halterungen sind zu klein. Ein Schnellschloss mit Kette kann nicht montiert werden, kein Möglichkeit, durch den niedrigen Gepäckträger.
Liebes ADO Team, arbeitet doch bitte nach europäischen Maßen. Oder erweitert euer Zubehör, damit das Fahrrad gut geschützt werden kann.
Der Preis für ADO EBike Akku 36V 5,6Ah Batterie Für 28 E-Bike Akku, ist übrigens schon ab 249€ im Versanfhandel zu bekommen.
Euer bike ist wirklich toll, aber bitte mehr Zubehör.
Und auch konkrete Maßangaben z. B. für den Fahrradkorb.
Danke
Hi,
Vielen Dank für Ihr ausführliches Feedback zu Ihrem ADO Air 20 Pro! Es freut uns zu hören, dass Sie ein tolles Fahrgefühl während Ihrer Fahrt durch den Westpark hatten und dass das E-Bike Ihnen gefällt.
Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten bezüglich der Montage des Schlosses am Rahmen und der Kompatibilität mit Zubehör. Wir nehmen Ihr Feedback ernst und werden daran arbeiten, unsere Produkte und Zubehöroptionen zu verbessern, um den Bedürfnissen unserer Kunden besser gerecht zu werden.
Wir werden Ihr Feedback an unser Entwicklungsteam weiterleiten, um Verbesserungen vorzunehmen. Nochmals vielen Dank für Ihre Rückmeldung und Ihre Unterstützung.
Mit freundlichen Grüßen.
Ado Team
Habe den 2. Akku nun senkrecht angebaut, optisch glaube schöner und einfacher beim Einstecken des Kabels.
Nun schreibe ich mal eine 4 Sterne Bewertung...die 3 Sterne wurde wie ea aussieht nicht Veröffentlicht. Wenn man die Schweißnähte mit denen auf den Bildern von der ADO Seite vergleicht, kommt man schon ins grübeln, ob man nicht alles wieder zurück schickt. Aber da es ein gutes Black Friday Angebot war und die Fahreigenschaften doch sehr gut ist, die Reichweite bei entsprechenden Einstellungen und Fahrweise doch an die 100 Km ran reicht ( wiege 105Kg ) und man problemlos sich einen 2. oder sogar 3. Akku am Gepäckträger anbringen kann, habe ich es doch behalten. Nun heißt es Langzeiterfahrung sammeln und dabei hoffen, dass die Qualität in diesem Bereich besser ist.
Hallo Schoefi,
vielen Dank für Ihre Bewertung des ADO Air 28!
Es tut uns leid zu hören, dass Sie mit den Schweißnähten nicht zufrieden waren. Wir sind immer bestrebt, die Qualität unserer Produkte zu verbessern und werden Ihr Feedback an unser Team weitergeben.
Es freut uns, dass Sie mit den Fahreigenschaften und der Reichweite zufrieden sind, das ADO Air 28 ist ein sehr zuverlässiges E-Bike.
Sollten Sie in Zukunft Probleme mit Ihrem E-Bike haben, wenden Sie sich bitte an unseren Kundenservice. Wir werden Ihnen gerne weiterhelfen.
Mit freundlichen Grüßen,
ADO Team
Best customer care service, quick to respond and sort out any problems within days.
I am happy with the purchase of the ADO A20+ Folding Electric Bike. Meets my expectations and is very comfortable. The only problem is the lack of proof of purchase or invoice and warranty document. Is it possible to obtain such documents?
Das ADO A20F+ ist gut und erschwinglich. Kamm zügig bei mir an und war gut verpackt.
Einen kleinen Makel habe ich beider zu bemängeln und zwar schlief die Scheibenbremse. Ansonsten alles okey
Being in my seventies I wanted the assistance of an Ebike, I made the right decision with the Ado air 20 Pro, loving the assist on hills I would of struggled with.
I have changed the saddle as again being older I need more cushion.
All round great bike, yet to try lifting it into the car but as the battery post is easily removed to lighten the lift it should not be a problem.
Hi there,
Thank you for your feedback on the ADO Air 20 Pro. We're glad to hear that the bike has been a great assistance, especially on hills, and that you're enjoying its features.
We appreciate your suggestion regarding the saddle. Your comfort is important to us, and we will take your feedback into account for future improvements.
If you have any more comments or need further assistance, please let us know.
Best regards,
ADO Team
Das Fahrrad ist gut verarbeitet, elegant geformt und erfüllt alle versprochenen Eigenschaften.
Durch 2 Dinge wird der Fahrspaß beeinträchtigt:
1. Der Hinterbau einschließlich Sattel ist völlig ungefedert. Auch kleinste Unebenheiten schlagen in den Rücken. Übliche Sattelfederungen (z.B.Trapez) sind wegen der Akkustütze nicht einbaubar. Abhilfe haben eine Federdrahtfeder und ein gefederter Sattel gebracht. Die Alltagstauglichkeit und die Freude am Fahren wurde dadurch wesentlich erhöht.
2. Das Fahren ohne Elektrounterstützung ist außerordentlich schwergängig. Ich hoffe, dass ich niemals ohne Elektrounterstützung fahren muss.
Hallo Wolfgang,
vielen Dank für Ihr Feedback und Ihre konstruktiven Vorschläge.
Wir freuen uns, dass Sie mit der Verarbeitung und dem Design des Fahrrads zufrieden sind. Wir bedauern jedoch, dass der Fahrspaß durch die genannten Punkte beeinträchtigt wird.
Ihre Anmerkung zur Federung haben wir zur Kenntnis genommen. Wir werden Ihre Vorschläge sorgfältig prüfen und überlegen, wie wir zukünftige Modelle weiter verbessern können. Wir verstehen Ihre Bedenken bezüglich der Fahrt ohne elektrische Unterstützung. Ihr Feedback ist sehr wertvoll für uns und wird uns helfen, unsere Produkte weiter zu optimieren.
Falls Sie weitere Fragen oder Anliegen haben, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind immer für Sie da.
Beste Grüße,
ADO Team
Nevertheless I wish it came with the bike initially. Normally this can be expected