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ADO Air 28
Sheer Riding Pleasure
The Ultimate All-Rounder Urban E-Bike
20K-30K KM
Carbon Belt Maintenance-free
100 KM
Range
In lab conditions, the bike underwent continuous testing on the first pedal-assist setting.
IPX7 Display
Smart System
0 s
Assistance Delay
Torque Sensor
Brushless Hub Motor
Dual anti-theft system
Hydraulic Disc Brakes
Lock-Out Suspension Fork
Samsung Battery
Anyone, Anywhere, Anytime in Control
Wherever your destination is, the ADO Air 28 guarantees a joyful and smooth daily commute. Day or night, it empowers you to ride with rhythm and mastery. As the ultimate choice for any commute, it is designed for urban living.
Care-free Carbon Belt
Unchain Your Ride
"Unchain" your ride with the maintenance-free carbon belt that can last up to 30,000 km. Say goodbye to mechanical noises, oily and rusty chains.
Long-Range Samsung Battery
Discover New Horizons
Unlimited journeys with the Samsung battery, providing up to an impressive 100km range. Our innovative seat-style design combines functionality and elegance, making it easy to remove and charge.
Hydraulic Disc Brakes
All-Weather Power and Comfort
Hydraulic disc brakes deliver powerful stopping power in all weather conditions. You can always be in control with the adjustable lockout suspension fork and the true comfort of a Dutch style-frame.
Double Anti-theft System
Safer and Easier Exploration
Keep your battery secure with our unique lock design, while the Street Wise Bell hides an AirTag/SmartTag, adding extra security against bike theft.
Designed Around You
Suspension Fork
Adjust the shock mechanismto suit different terrains.
Brushless Hub Motor
250W / 350W Motor provides a powerful and silent boost.
IPS Color Display
IPX7 waterproof & IPS color display, clearly under thesunshine.
Puncture-Resistant Tires
Kevlar Floc is a composite material of mixed rubber and Kevlar fiber.
E-Mark IPX5 Headlamp
Highly visible LED headlights with wide-angle.
Taillight
Sturdy, waterproof, and durable. Keep you safe.
Pedals
Durable and reliable. Excellent power transfer.
Frame
Lightweight Aluminum, comfortable, sleek design.
Smart App
Intelligent control system，app navigation + customer support + ADO LAB
IPS Color Display
IPX7 waterproof & IPS color display, clearly under the sunshine.
IPS Color Display
IPX7 waterproof & IPS color display, clearly under the sunshine.
AS FEATURED IN
ADO Air 28
The Ultimate All-Rounder Urban E-Bike
Air 28 E-bike
Pair of Fenders
42V 2A Battery Charger
Installation Tool
Air Battery
Rear Rack
Battery Lock
Installation Tool
Rear Rack
Air Pump
Installation Tool
Rear Rack
A20+ Battery
CE Version General
Certificate
SGS CE
Net Weight
21KG
Max range
100KM
Motor Type
brushless DC motor
Motor Power
250W
IP Rating
IPX5 (display IPX7)
Max.load
120KG
Max.Speed
25KM/h
Assisting range
≤100KM
charging time
4-6H
Torque
37N.m
Assist Intelligent
0-3 level pedal assist
Suspension
Adjustable front fork shockabsorbption
Maximum climbing angle
20°
Rider Heights
160cm-210cm
color
three colors
Motor Power
without
IP Rating
none
Max.load
20*1.95 Inch
Max.Speed
Torque sensior
Assisting range
0-3 level pedal assist
charging time
150cm-200cm
Torque
120kg
Assist Intelligent
-10~50°C
International Version General
Certificate
SGS CE
Net Weight
21KG
Max range
100KM
Motor Type
brushless DC motor
Motor Power
without
IP Rating
none
Max.load
20*1.95 Inch
Max.Speed
Torque sensior
Assisting range
0-3 level pedal assist
charging time
150cm-200cm
Torque
120kg
Assist Intelligent
-10~50°C
Motor Power
350W
IP Rating
IPX5(display IPX7)
Max.load
120KG
Max.Speed
30KM/H
Motor Power
without
IP Rating
none
Max.load
20*1.95 Inch
Max.Speed
Torque sensior
Assisting range
0-3 level pedal assist
charging time
150cm-200cm
Torque
120kg
Assist Intelligent
-10~50°C
Assisting range
≤100KM
charging time
4-6H
Torque
42N.m
Assist Intelligent
0-3 level pedal assist
Motor Power
without
IP Rating
none
Max.load
20*1.95 Inch
Max.Speed
Torque sensior
Assisting range
0-3 level pedal assist
charging time
150cm-200cm
Torque
120kg
Assist Intelligent
-10~50°C
Suspension
Adjustable front fork shockabsorbption
Maximum climbing angle
20°
Rider Heights
160cm-210cm
color
three colors
Motor Power
without
IP Rating
none
Max.load
20*1.95 Inch
Max.Speed
Torque sensior
Assisting range
0-3 level pedal assist
charging time
150cm-200cm
Torque
120kg
Assist Intelligent
-10~50°C
CE Version Electronic
Rear Light
Electric taillight
Battery Brand
Samsung
Battery Capacity
36V/9.6aH
color
three colors
Motor Power
without
IP Rating
none
Max.load
20*1.95 Inch
Max.Speed
Torque sensior
Assisting range
0-3 level pedal assist
charging time
150cm-200cm
Torque
120kg
Assist Intelligent
-10~50°C
Pedal Assist
Torque sensor
APP
ADO Smart APP
Display Type
3.5"IPS colorful display
color
three colors
Motor Power
without
IP Rating
none
Max.load
20*1.95 Inch
Max.Speed
Torque sensior
Assisting range
0-3 level pedal assist
charging time
150cm-200cm
Torque
120kg
Assist Intelligent
-10~50°C
International Version Electronic
Rear Light
Electric taillight
Battery Brand
Samsung
Battery Capacity
36V/9.6aH
color
three colors
Motor Power
without
IP Rating
none
Max.load
20*1.95 Inch
Max.Speed
Torque sensior
Assisting range
0-3 level pedal assist
charging time
150cm-200cm
Torque
120kg
Assist Intelligent
-10~50°C
Pedal Assist
Torque sensor
APP
ADO Smart APP
Display Type
3.5"IPS colorful display
color
three colors
Motor Power
without
IP Rating
none
Max.load
20*1.95 Inch
Max.Speed
Torque sensior
Assisting range
0-3 level pedal assist
charging time
150cm-200cm
Torque
120kg
Assist Intelligent
-10~50°C
CE Version Components
Throttle
without
Brake
Hydraulic disc brake
Headlight
Automatic sensor light
Tail Light
Electric taillight
Motor Power
without
IP Rating
none
Max.load
20*1.95 Inch
Max.Speed
Torque sensior
Assisting range
0-3 level pedal assist
charging time
150cm-200cm
Torque
120kg
Assist Intelligent
-10~50°C
Wheels
Aluminum alloy
Pedal Assist
Carbon Belt
TireType
puncture-proof tyres
Tire size
28*18inch
Motor Power
without
IP Rating
none
Max.load
20*1.95 Inch
Max.Speed
Torque sensior
Assisting range
0-3 level pedal assist
charging time
150cm-200cm
Torque
120kg
Assist Intelligent
-10~50°C
International Version Components
Throttle
with
Brake
Hydraulic disc brake
Headlight
Automatic sensor light
Tail Light
Electric taillight
Motor Power
without
IP Rating
none
Max.load
20*1.95 Inch
Max.Speed
Torque sensior
Assisting range
0-3 level pedal assist
charging time
150cm-200cm
Torque
120kg
Assist Intelligent
-10~50°C
Wheels
Aluminum alloy
Pedal Assist
Carbon Belt
TireType
puncture-proof tyres
Tire size
28*18inch
Motor Power
without
IP Rating
none
Max.load
20*1.95 Inch
Max.Speed
Torque sensior
Assisting range
0-3 level pedal assist
charging time
150cm-200cm
Torque
120kg
Assist Intelligent
-10~50°C
International Version General
Marked Power
CE Verison: 250W
Intl. Version: 250W
Peak Power
CE Verison: 250W
Intl. Version: 350W
Battery
Samsung 36V/9.6 Ah
Throttle
CE Version：Without throttle International version：Thumb throttle
Charging Time
4-6 hours
Display
IPS Color Display
Torque
CE Verison: 37N.m
Inter Version: 42N.m
Components Spec
Frame
Lightweight Aluminum Frame
Brakes
Hydraulic disc brakes
Wheels
Double Walled Aluminum
Fork
Standard
Headlight
IPX5 Waterproof 1200lumen
Tail Light
Relector Tail Light
Chain Ring
Carbon Belt
Pedals
Folding Pedals
Seat
Standard
Waterproof
IPX5
| Warehouse | Destination | Shipping/transit time | Shipping costs | Shipping carrier | Tracking |
|---|---|---|---|---|---|
| Poland | EU Countries | 2-7 days | Free Shipping | DPD | https://www.dpd.com/tracking |
| Germany | EU Countries | 1-7 days | Free Shipping | GO! | https://www.general-overnight.com/ |
| United Kingdom | United Kingdom | 48 hours | Free Shipping | Tuffnells | https://www.tuffnells.co.uk/track-and-trace |
| Italy | EU Countries | 2-7 days | Free Shipping | BRT | https://www.brt.it/en |
| United States | United States | 2-5 days | Free Shipping | FedEx | https://www.fedex.com/en-us/home.html |
| Indonesia | Indonesia | 2-7 days | Free Shipping | ETC | https://www.17track.net/en |
Note: 1. The delivery time mentioned above is for most parcels under normal circumstances, with the exception of delays caused by extreme weather conditions or logistical issues.
2. Bikes are shipped from the warehouse mentioned above, while accessories such as helmets, fenders, and other items available for purchase on the website are shipped from China and typically take around 10-25 days for delivery.
| A: Max SeatHeight | B: Min Seat Height |
|---|---|
| 110cm | 85cm |
| C: Standover Height | D: Seat Tube Length |
| 72cm | 45cm |
| E: Handlebar Height | F: Bottom Bracket Height |
| Maximum:119cmH Minimum:107.5cm | 19.3cm |
| G: Front to Center | H: Wheelbase |
| 67cm | 120cm |
| I: Top TubeLength | J: TotalLength |
| 56cm | 193.5cm |
F.A.Q.
Which countries are allowed to be shipped? How much dose the shipping cost?
We offer free shipping to the following countries:
EU, United States (excluding AK/HI/PR), Australia, United Kingdom
To ensure a better experience for our ADO AIR backers, we provide free shipping to all available shipping regions. If your country is not on the list, please contact customer service serviceigg@adoebike.com to inquire about shipping costs.
What is the difference between the International and CE versions?
CE Version to be compliant with laws on e-bikes in most EU countries and GB: 28" puncture-resistant tires, no throttle installed, max speed 25km/h, 250w motor.
International version with no restrictions: 28" puncture-resistant tires, with throttle, max speed 30km/h, 350w motor.
Is the ADO Air 28 road legal？
The ADO Air 28 is 100% legal, and the CE Version complies with EN 15194 CE certificate. According to SGS CE EN15194 and SGS UKCA, ADO Air conforms to the requirements of the Machinery Directive (2006/42/EC), the EMC Directive (2014/30/EU), the Radio Equipment Directive (2014/53/EU), and DIN EN 15194:2017. The ADO Air battery complies with UN 38.3 lithium-ion battery testing standards.
What kind of rider does ADO Air 28 suit?
The ADO Air 28 with the step-through frame is the obvious choice for commuters. It is easy to get on and off for comfortable riding.
What is the weight of the ADO Air 28?
With the rack: 21.5 kg
Without the rack: 20 kg
How long is the warranty period?
For bike frame, 5 years warranty; For controllers, motors, batteries, forks, head tubes, handlebars, chargers, pedals, flywheels, chainstays: 12 months warranty. Should you encounter some production related manufacturer’s defect during this period, we will take care of it according to our warranty. For more details, please contact our customer service serviceigg@adoebike.com. https://www.adoebike.com/warranty-policy/
What Payment Methods Does The Website Support？
Paypal / Visa/ MasterCard / Bancontact / iDEAL / Klarna /Przelewy24/Giropay
Worldwide：Paypal/Visa/MasterCard
Bancontact：Belgium
IDEAL: Netherlands
Giropay: Germany
Klarna：United Kingdom,Germany,Netherlands,Spain,Italy
Przelewy24: Poland
The bicycle arrived well packaged, the transport and delivery service was also good. Assembly is not simple: it requires some practice and, in my case, I also had to reduce and adapt the front mudguard because it was deformed. It would be important to have a more in-depth video on all stages of assembly. I haven't received the basket yet, but it will arrive. The ADO AIR 28 bicycle is very good, smooth pedaling, good tires and very efficient brakes. The automatic gearbox is a marvel, especially for women: my friends all envy me! I will probably change the saddle: the one supplied is valid and suitable for everyone, but those who want a more personalized saddle must choose one suitable for themselves; but this is a common situation when buying any bicycle.
For the moment I am satisfied with my purchase, in a few months I would like to update my review. I also thank the entire ADO customer service team who supported and resolved a problem due to a situation unrelated to ADO.
Hi Enrica, thank you for taking the time to leave a review for the ADO Air 28 E-Bike. We're glad to hear that your bike arrived well-packaged and that you're enjoying the smooth pedaling and efficient brakes. We apologize for any difficulty you may have had with assembly, but we're happy to hear that our customer service team was able to help resolve any issues. We appreciate your feedback and we'll definitely take it into consideration for future improvements. Thank you for choosing ADO, and happy riding!
Ich bin mit diesem Rad wirklich zufrieden. Es klappte alles perfekt. Fahrspaß pur. Die internationale Version macht zusätzlich noch mehr Spaß. Das Design ist umwerfend.
Ich spreche eine deutlich und überlegte Kaufempfehlung aus!
Dankeschön an den Support
Hallo Gerhard,
Vielen Dank für Ihr positives Feedback zu unserem Fahrrad! Es freut uns sehr zu hören, dass Sie mit Ihrem Rad rundum zufrieden sind und dass es Ihnen so viel Fahrspaß bereitet.
Wir danken Ihnen für Ihre klare und durchdachte Kaufempfehlung und stehen Ihnen jederzeit gerne für weitere Fragen oder Unterstützung zur Verfügung.
Mit freundlichen Grüßen,
ADO Team
ADO Air 28 All-Rounder Urban Electric Bike
Hi Philip,
Thank you for taking the time to leave a review for the ADO Air 28. We're happy to hear that you're enjoying your bike and it's meeting your needs in an urban setting. If you have any questions or concerns, please don't hesitate to reach out to us. Happy riding!
Regards,
ADO Team
La bicicletta è arrivata nei tempi previsti ed è funzionale e di ottima fattura. Ho avuto un problema con il display, dopo pochi giorni mi segnalava l'errore 29 e la bici non funzionava. Mi sono sentito con il servizio clienti alla mail supporto ado bike che mi hanno segnalato come risolvere il problema. Io consiglio di attivare un servizio clienti che risponda in italiano sia via mail che telefono in modo da facilitare la risoluzione dei problemi. Per concludere bicicletta ottima, servizio clienti da migliorare nell'ottica di ampliare a tutti i paesi a cui vendete un servizio dedicato nelle diverse lingue.
Ciao Silvia,
Grazie mille per il tuo feedback! Ci scusiamo per il problema con il display e per eventuali disagi causati. Apprezziamo il tuo suggerimento riguardante il miglioramento del nostro servizio clienti, Prendiamo seriamente in considerazione le tue osservazioni e lavoreremo per implementare migliorie nel nostro servizio clienti, rendendolo più efficiente e multilingue. Grazie ancora per averci scelto e per il tuo prezioso contributo!
Cordiali saluti,
ADO Team
ADO Air 28 All-Rounder Urban Electric Bike
Bardzo dobry lekki rower. Mógłby szybciej jezdzic
Witam anna,
Dziękujemy za opinię na temat Air 28, cieszymy się, że uważasz go za lekki i doskonały rower. Nieustannie staramy się ulepszać nasze produkty i doceniamy Twoje komentarze.
Jeśli masz dodatkowe pytania lub sugestie, skontaktuj się z nami.
Dziękujemy za wybranie naszego roweru!
Z poważaniem,
ADO Team
The bike arrived well packed, there are plenty of how to assemble guide on the internet so putting it together was straight forward. The build and ride quality are exceptional and the bike is a great choice for those looking to swap their car for a bike for the daily commute.
Overall a great choice for an urban commuting bike which work really well on the flat and take you up smaller gradients effortlessly. ADO were very helpful and kept me informed about the status of the delivery. Great service and a really good product.
Hello Iain,
Thank you for your positive review! We are thrilled to hear that you are satisfied with your Air 28 eBike. We take pride in providing exceptional build and ride quality for our customers. We are also glad to hear that you found our customer service to be helpful and informative. If you ever have any further comments, questions, or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to help and ensure you have the best experience with your ADO e-bike.
Thank you for choosing ADO and happy riding!
Best regards,
ADO Team
Habe den 2. Akku nun senkrecht angebaut, optisch glaube schöner und einfacher beim Einstecken des Kabels.
Nun schreibe ich mal eine 4 Sterne Bewertung...die 3 Sterne wurde wie ea aussieht nicht Veröffentlicht. Wenn man die Schweißnähte mit denen auf den Bildern von der ADO Seite vergleicht, kommt man schon ins grübeln, ob man nicht alles wieder zurück schickt. Aber da es ein gutes Black Friday Angebot war und die Fahreigenschaften doch sehr gut ist, die Reichweite bei entsprechenden Einstellungen und Fahrweise doch an die 100 Km ran reicht ( wiege 105Kg ) und man problemlos sich einen 2. oder sogar 3. Akku am Gepäckträger anbringen kann, habe ich es doch behalten. Nun heißt es Langzeiterfahrung sammeln und dabei hoffen, dass die Qualität in diesem Bereich besser ist.
Hallo Schoefi,
vielen Dank für Ihre Bewertung des ADO Air 28!
Es tut uns leid zu hören, dass Sie mit den Schweißnähten nicht zufrieden waren. Wir sind immer bestrebt, die Qualität unserer Produkte zu verbessern und werden Ihr Feedback an unser Team weitergeben.
Es freut uns, dass Sie mit den Fahreigenschaften und der Reichweite zufrieden sind, das ADO Air 28 ist ein sehr zuverlässiges E-Bike.
Sollten Sie in Zukunft Probleme mit Ihrem E-Bike haben, wenden Sie sich bitte an unseren Kundenservice. Wir werden Ihnen gerne weiterhelfen.
Mit freundlichen Grüßen,
ADO Team
Das Fahrrad ist gut und der Support kümmert sich.
Hallo Waldemar,
Vielen Dank für Ihr positives Feedback zu unserem Fahrrad und unserem Kundensupport. Wir freuen uns sehr, dass Sie mit Ihrem ADO E-Bike zufrieden sind.
Wenn Sie weitere Fragen haben oder zusätzliche Unterstützung benötigen, lassen Sie es uns bitte wissen. Wir sind hier, um Ihnen zu helfen.
Vielen Dank für Ihr Vertrauen in ADO EBIKE.
Mit freundlichen Grüßen,
ADO Team
